Get in Touch With Our Team
Have questions about file integrity, open-source licensing, technical troubleshooting, or site content? Send us a message and we’ll respond promptly.
General Support
For questions on binary checksums, technical documentation, or usage guidelines.
support@kickassundelete.comLicensing & DMCA
For open-source license verification, attribution queries, or legal notices.
admin@kickassundelete.comSend Us a Direct Message
Response SLA & Communication FAQs
Answers to common questions regarding technical support boundaries, bug reporting, and email turnaround times.
Response Time Expectations
Standard Turnaround: We review incoming inquiries continuously and aim to respond to general support or checksum verification requests within 24 to 48 business hours.
Legal & Licensing Priority: Licensing, attribution, and copyright inquiries receive high priority and are reviewed within 24 business hours.
Support Scope & Boundaries
No Remote Recovery Services: As an informational resource hub and archive, we do not provide hands-on remote data recovery services or direct device diagnostics.
Technical Guidance: For usage instructions or troubleshooting Windows SmartScreen warnings, please consult our step-by-step guides on the Download Page before submitting a ticket.